FAQ
RoyalDails:
1️⃣ Are RoyalDails watches original and high quality?
Yes. At RoyalDails, we carefully select watches made with premium materials and reliable movement to ensure durability, elegance, and long-lasting performance.
2️⃣ Do you offer warranty?
Yes, we provide a limited warranty covering manufacturing defects. Warranty details may vary by product, so please check the product description or contact our support team for confirmation.
3️⃣ How long does delivery take?
Delivery usually takes 2–5 business days, depending on your location. You will receive a tracking number once your order is shipped.
4️⃣ Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for your convenience (availability may depend on your city).
5️⃣ Can I return or exchange my watch?
Yes. We offer a return/exchange policy within a specified number of days if the product is unused and in original packaging. Please contact us before returning any item.
6️⃣ Are your watches water-resistant?
Most of our watches are water-resistant for daily use (e.g., hand washing or light splashes). However, we do not recommend swimming or showering unless clearly mentioned in the product details.
7️⃣ How can I place an order?
Simply select your favorite watch, click Add to Cart, and proceed to checkout. Fill in your details and confirm your order.
8️⃣ How can I contact customer support?
You can contact us through:
- Social media pages
Our team is happy to assist you.
9️⃣ Do you offer gift packaging?
Yes, we offer premium gift packaging — perfect for birthdays, weddings, anniversaries, or special occasions.
🔟 How can I stay updated with new collections?
Follow us on social media and subscribe to our newsletter to receive updates on new arrivals and exclusive offers.